services
our service standards include:
Teach pendants, servo motors, AC & DC motors, stepper motors, encoders, resolvers, amplifiers, controllers, circuit boards, drives, PLC’s.
Repairs are functionally tested using robotic equipment and run through a final test phase to assure you get the highest quality repair while meeting and maintaining engineering specifications.
PLC’s, Teach pendants, servo motors, power supplies, drives, robot wrists, and more can be refurbished and we can provide exchange parts.
Pick-up and local delivery services upon request, where available.
Detailed Service
Diagnosis and Inspection: A diagnostic and multi point inspection on every part in which can be set up to include repair reports with complete details.
Stress Concentration: Cleaning of every part is essential to determine hidden causes of failures including fatigue, loads and others.
Refurbishing: Depending on the need or requirement, we can either refurbish or repair the component.
Rebuild: Your rebuild will return in like new condition, we detail and service your unit to factory specifications on every repair.
Service Features
Repair and Return Service: All parts have a standard lead-time of 7-10 days but can be expedited. All parts are typically one-year full and complete warranties. All repairs can be set up to include repair reports with full details.
Parts Exchange: If you come across the unfortunate case that you need a part yesterday we can offer an exchange part from stock to ship within 1-2 days depending on availability.
Inventory parts: What is in your parts and maintenance crib? What are the most important items and issues that can occur during production and manufacturing in relation to what you have in inventory? Let Pivot Automation decide for you and recommend the best parts to store in your inventory.
Robot Rehab: We can also offer a complete evaluation to refurbish your robot systems whether you are looking to do a complete refurbishment or just a controller- all robot evaluations are set up with no inspection fees and are based on what needs repaired and not a flat rate quote.
repair or exchange
Power supply repair
Refurbish rectifier unit
Upper arm cables
IRB 6000 lower base cable / special connector; IRB 6400 CP / CS
M93 IRB 6000 upper arm cable
Repair / refurbish circuit board, I/O board
Keys KN101, SF203
Servo amp control board
Refurbish S4C+ Computer unit
Battery assembly repair - DSQC 508
Fanuc teach pendant
Gen#1 / Gen #3 IRC5 teach pendant repair
Refurbish DSQC 539 power supply
Repair or exchange IRB 6400 axis 6 motor
Refurbish/repair IRB 140/1400 type A motor
Repair DSQC 509 panel board
ABB W2 resolver 7M cable
Reconditioning bearing kit
3P 24V contactor, open auxiliary contact block, NC auxiliary contact block
DSQC 327 Combi. I/O unit
7M power / control cable, 7M SMB signal cable
DSQC 562 serial measurement unit
DSQC 346U drive unit
Refurbish IRB 1400 wrist assembly unit
Servicing Robots
When you think of robots in general, it’s hard not to think of how far we have come as a society in light of the unprecedented automation we are seeing. Robots are now repairing robots (as seen in the caption with Dextre repairing Canadarm 2 commissioned by the Canadian Space Agency), building your next vehicle, assisting in delicate surgery, welding, and performing repetitive herculean activity within manufacturing and assembly plants to name just a few. These divergent industry paths converge with one eventual need service. The future of robot repair and service will become more complex as technology continues to evolve. We embraces the future and stands poised to meet its customers robotic needs.